Privacy Policy

Introduction
Welcome to Digital Universe Network (DUN). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our digital marketing services, including but not limited to website design, SEM, SMM, SMO, PPC, Google Ads, and Meta Ads.

Information We Collect:

  1. Personal Information: When you interact with our website or services, we may collect personal information such as your name, email address, phone number, and business details. This information is provided by you voluntarily through forms, emails, or direct communication with our team.
  2. Usage Data: We collect information about your interaction with our website, including your IP address, browser type, pages visited, and the time and date of your visit. This helps us understand how users engage with our content and allows us to improve our services.
  3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze traffic on our website. You can control cookie settings through your browser preferences.

How We Use Your Information
We use the information we collect for the following purposes:

  • To Provide Services: We use your personal data to deliver our digital marketing services, including lead generation, ad management, website design, and app development.
  • To Improve Our Services: We analyze usage data and feedback to improve our website, marketing strategies, and service offerings.
  • To Communicate with You: We may use your contact details to send you updates, respond to inquiries, and provide information about our services.
  • For Marketing: With your consent, we may use your information to send promotional content and updates related to our services. You can opt out of these communications at any time.

Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: We may share your information with trusted service providers who assist us in operating our website, conducting business, or delivering services, as long as these parties agree to keep your information confidential.
  • Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or if necessary to protect the rights, property, or safety of DUN, our customers, or others.

Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Payments and Refund Policy
All payments made for our services, including but not limited to digital marketing, website design, SEO, SEM, SMM, PPC, Google Ads, and Meta Ads, are non-refundable. By using our services, you acknowledge and agree to this non-refundable payment policy.

Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Your Rights
You have the right to access, update, or delete your personal information. If you wish to exercise these rights or have any questions regarding your data, please contact us at info@digitaluniversenetwork.com.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date at the top of the policy will reflect the most recent changes. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Digital Universe Network
H/6 Office No. 206, Second Floor, Agarwal Plaza, NSP, Delhi – 110034
Phone: +91 7836881545
Email: info@digitaluniversenetwork.com